Comment reading
Reads comments on your connected Facebook Page and Instagram Business posts.
Comment Replies
Draft and send comment replies without switching apps
See comments on your connected Facebook Page and Instagram Business posts, draft an AI-assisted reply, edit it if needed, and send it, all from the same workspace you use for publishing.
Comment RepliesAvailable now
New commentOn a connected post
UnreadDraft replyAI-assisted, ready to edit
DraftReply sentPosted back to the comment
SentAvailable now
The current comment reply workflow
These capabilities are limited to customer-facing functions supported by the product today.
AI-assisted drafting
Drafts a reply you can edit before sending, rather than posting automatically.
Send from your workspace
Send the reply directly from the same place you manage your posts.
Permission-aware
If a connected account needs an additional permission to post replies, this is shown clearly instead of failing silently.
Questions
What buyers usually need to confirm
Which platforms support comment replies?+
Facebook Page comments and Instagram Business comments.
Are replies posted automatically?+
No. A reply is drafted for you to review and edit before you send it.
Do I need to reconnect my account to use this?+
Posting a reply requires a permission that some existing connections may not have granted yet. If that applies to your account, this is shown clearly with a reconnect option, rather than failing without explanation.
Can I read comments without replying?+
Yes. Reading comments does not require the additional posting permission.
Stay on top of comments
Create your workspace