Frequently asked questions

Clear answers before you commit your workflow

Understand what the platform does today, where account requirements matter, and which products are still on the roadmap.

FAQFour topicsOne clear source
01Setup
02Workspaces
03Publishing
04Plans
01

Getting started

What to expect before creating your first workspace.

What is Auto Presence AI?+

Auto Presence AI is a content operations platform for planning, creating, reviewing, scheduling, publishing, and following content across websites and supported business channels.

Who is it for?+

It is designed for founders, marketers, agencies, consultants, and teams that manage recurring content across one or more brands.

Can I start without a paid plan?+

Yes. A free plan is available. Current plan limits and included capacity are shown on the Pricing page.

How long does setup take?+

A basic workspace can be created in minutes. The full setup time depends on how many websites, accounts, rules, and schedules you want to add.

02

Workspaces and content

How brands, rules, and publishing records stay organised.

What does a workspace contain?+

A workspace keeps one business or brand together with its website, connected accounts, content rules, schedules, drafts, publishing records, and activity.

Can I manage more than one brand?+

Yes. The number of workspaces available depends on the selected plan. Each workspace keeps its own operating context.

Can I review content before it is published?+

Yes. Review and approval options are available where the workflow supports them, so teams can edit captions, choose media, reschedule work, or approve it before publishing.

Does the platform create the same post for every channel?+

No. Social work is stored by destination, which allows captions, media choices, and publishing details to differ between supported channels.

03

Connections and publishing

What can be connected and what affects availability.

Which channels can I connect?+

The current platform supports website publishing and selected business account connections, including Facebook Pages, Instagram Business, and Pinterest Business. Availability can depend on account type and third-party permissions.

Can I publish to WordPress?+

Yes. WordPress publishing is part of the current website content workflow when the site is connected correctly.

Why can a connection be available but publishing still be limited?+

A connected account may still require the correct account type, permissions, destination selection, or approval from the third-party platform before publishing can complete.

Can I see failed publishing attempts?+

Yes. Publishing states and action-needed records remain visible so a user can understand what happened and decide whether to correct, reschedule, or retry the item.

04

Additional tools

The rest of the toolkit beyond core content and publishing.

What is Query Hunter?+

A tool that searches the web for real questions relevant to your niche, then helps you generate a reply, with an optional link back to your site.

Can I repurpose one article into posts for different platforms?+

Yes. Content Repurposing turns an already-published article into platform-native posts for Facebook, LinkedIn, Instagram, Pinterest, X, and YouTube video scripts.

Can I translate content I already published?+

Yes. Translation takes existing content and translates it into another language from a curated list of common business languages.

What is Brand Voice?+

A saved profile per workspace and platform used to rewrite an already-drafted caption so it matches your brand tone.

Can I reply to comments from inside the dashboard?+

Yes, for Facebook Page and Instagram Business comments. Replies are drafted for you to review before sending.

What does Ad Maker generate?+

Structured Facebook and Instagram ad copy, a call to action, and a matching static ad image from a product description. It generates image ads, not video ads.

Does Ad Maker create video ads?+

No. Ad Maker is a static image ad tool. Video ad workflows are a separate, planned capability - see the Plans and Roadmap section below.

What is the Carousel Generator?+

A tool that turns one topic into a multi-slide carousel, with a headline and a generated image on each of up to 10 slides.

Can I show my social posts on my own website?+

Yes, through the Social Feed Widget, which is built from a connected account and can be embedded on your site.

Can new content post automatically from an RSS feed?+

Yes. RSS Auto-Posting publishes new feed items to the connected accounts you choose.

Can I see which posts actually drive website traffic?+

Yes. Social to Website Attribution matches real Google Analytics session data against your tagged posts.

Can I check if AI models mention my brand?+

Yes. AI Visibility runs real checks against multiple AI models and shows whether your brand is mentioned or cited with a real source.

Is there an API for developers?+

Yes. The Developer section supports creating your own API keys and subscribing to webhooks, with delivery history available for review.

05

Plans and roadmap

What is available now and what is still planned.

Where can I compare plans?+

The Pricing page shows the current public plans and the capacity included with each one.

Are Web 2.0 backlinks and blogger outreach available now?+

Yes. Web 2.0 backlink submissions and blogger outreach ordering are both live features today.

Is the full SEO Suite available now?+

No. The broader SEO Suite, including keyword intelligence, technical audits, and rank tracking, is a planned product and is labelled Coming Soon.

Is video generation available?+

Not yet. Planned video workflows for Facebook, Instagram, YouTube, and TikTok are shown as Coming Soon rather than active features.

Will new features appear automatically?+

Public availability will be updated as features complete validation and become ready for customers. Planned tools will remain clearly separated from live capabilities.

Still deciding

See the workflow, compare the plans, then start with one workspace.

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